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American Muslim Group Praying at Xian Great Mosque

American Muslim Group Visiting Mosques in Linxia, Gangsu Province

American Muslims Praying with Chinese Muslims at Xian Great Mosque

IMANA Group at Terra Cotta Warriors in Xian

IMANA Group at Terra Cotta Warriors in Xian 2

IMANA Group at Terra Cotta Warriors in Xian 3

IMANA Group Cruising the Li River in Guilin

IMANA Group Visiting the Garden of the Master of Nets in Suzhou

Home Testimonials

Testimonials from IslamiChina.com Customers

Client Information

Name: Norhafizah Mohd Noor  Nationality: Malaysia

Itinerary: Xian Muslim Tour 4 Days

Time of Traveling: From May 25 to May 28, 2019

Dear Hannah

Xi'an tour leave us a memorable journey. With our very informative guide, Mary. She was such a sweetheart and was very knowledgeable. Mary always had our best interests at heart. She gave us detailed history and background about the places we visited (Terracotta Army, City Wall, Bell Tower, Drum Tower, Big Wild Goose Pagoda, Muslim quarter).

She even helped us bargain when we shopping in the Muslim quarter. Street shopping at the Muslim quarter was a real bargain. They have many stores and since our guide Mary helped us to bargain, we got really good deals.

The Terracotta Warriors is something not to be missed. It is unlike anything you have ever seen before. The best part is we had a chance to see it before our eyes.

Thanks ICT for a great travelling experience

Norhafizah Mohd Noor

 

Client Information

Name: Sima Safadi  Nationality: Canada

Itinerary: Beijing Muslim Tour 6 Days

Time of Traveling: From April 13 to April 18, 2019

Good morning,

It was only yesterday that we came back home from the holiday. On behalf of myself, my husband and our daughter, I like to confirm that we have spent 6 wonderful days in Beijing, an unforgettable experience indeed that could not have been the same if we did not visit the city via Islamic China!  We were amazed at how much the city and its suburbs were clean, how organised, how modern; I was astonished when I entered to the Museum WOW!!

What I respect is truly the people and their understanding that if every citizen does not take in hand his duties, things will be in a mess. I respect very much the government system that allowed these change sto happen but in an orderly way due to the very high population rate.

Communication with ICT sales person: Hannah, you were more than amazing in your kindness, professionality and adaption tour needs. Even after we arrived and stayed in our hotel, Hannah made sure to check on us and see whether our rooms are suitable and whether we need anything else.

From the minute we arrived to when we were lead into the check-in area on departure day, our guide ’Jason’ was great- a big thank you and well done Jason!

Jason was at all times extremely courteous and dependable, caring and paying attention to every little step we were taking. He was always ahead of the scheduled time, waiting with his large nice smile. He is an excellent and pleasant communicator and he was always running ahead of us to ensure that we enter quickly and smoothly to the visiting area, even making sure we take all the photos we wanted so we keep a great souvenir of our BEIJING visit; all of this with utmost respect and kindness. He made sure to remind us of prayer times (we explained that during travel, we can join noon and asr prayers together, so there was no worry at all for us to complete our religious duties once back to the hotel.

As for our driver, Mr. Hou Xiaobin, what can I say. He is such a respectful and professional person: always on time with a respectful smile, even always ahead of time, courteous, knew how to avoid all the traffic jam with an excellent standard of driving and always picking us up immediately after Jason calls him. Even with the language barrier (we don’t speak Mandarin and his English is limited) he was able to contribute greatly to the success of our visit. The vehicle was super excellent: comfortable and extremely clean.

In summary, we had the honour to leave BEIJING with remarkable new good friends. We wish Mr. Hou and Jason all the best in their careers and personal life.

The hotel to be frank was not great: we had to ask to change our room because there was a huge constant noise of the water pump in the bathroom. The front desk was dealing properly  but not friendly at all and the breakfast  was just good. The hotel needs  quite some renovations, especially in the breakfast and lobby area. I have to say on the other hand that the room and bathroom was always cleaned very well, and with all necessary amenities.

Meals and restaurants: It was our request to eat in Halal restaurants. As I do not eat lamb and fatty food, we asked Jason to change to restaurants where we can eat Chinese but without pork. We had delicious dinner with an excellent service at the restaurants Jason chose for us. There were few days when we have opted to eat on our own, when we went for late hours shopping.

We will not hesitate to pass on your contacts to every relative and friend we know wishing to visit China ( we have already sent you our cousin and his wife).

With our very best wishes of continuous success and prosperity to Islamic China and its team members.

Sima Safadi

 

Client Information

Name: Omar Moola  NationalitySouth Africa

Itinerary: Best Of China Tour 10 Days

Time of Traveling: From Oct 11 to Oct 23, 2018

Dear Sophia

Let me first thank you and your company from the bottom of my heart for a well organised tour.

Bothe the guide and driver deserve our heartfelt gratitude in every city.
I must admit I had apprehension about coming to China mainly due to language issues.
The other concern was the attitude Chinese people are portrayed in various media.
 
On the contrary, the people we met, although not able to speak English, were courteous and helpful.
 
I most certainly will recommend China and definitely your company should they tour.
 
Once again, thank you for the articulate manner in which you addressed our mail and concerns.
 
We can only wish you all the success for the future.
 

With thanks

Omar Moola

 

 

Client Information

Name: Mohamed Yousuf Nationality: Indian

Itinerary: Tailor Made China Muslim Tour 9 Days

Time of Traveling: Apr 28 to May 6, 2018

Salam Hanna,

Following is the feedback as you have requested. Hope you find it helpful.

Salesperson
Hanna has been extremely polite, patient and really helpful right from the beginning. She has managed to explain each and everything very well in details. Most importantly, she is highly responsive and has great memory. We did not have to ask her the same thing twice!

Tour Guides
Ms.Sasa (Shanghai) - Active and very accommodating, with good knowledge.
Ms.Cindy (Guilin) - Extremely caring and sweet. Even though our family spent very little time, she managed to please us all.
Ms.Alice (Xi'An) - Highly knowledgeable and knows interesting historical facts. Has the potential to do much better if she avoids being sluggish.
Ms.Jennifer (Beijing) - Easily, the best tour guide we had in China. Highly accommodating, very energetic, super helpful and always went beyond our expectations. Would highly recommend all family and friends visiting Beijing to pick Jennifer as their tour guide!
Mr.George (Guanghzhou & Shenzhen) - Extremely friendly and highly active.

Hotels
Holiday Inn Express, Putuo Shanghai - Calm and relaxed neighbourhood. Compact and neat rooms.
Jinyi Holiday Hotel, Guilin - Neat and tidy hotel. However, the lobby during night is a bit empty.
Success Hotel, Xian - Neat and compact hotel room. Good location to walk around.
Beijing Taishun Hotel, Beijing - Average cleanliness. But the relaxed location, great halal restaurant nearby and Halal breakfast make up for it.
Guangzhou Longzhou Hotel, Guangzhou - Neat and compact hotel room.
Shenzhen Musilm Hotel, Shenzhen - In good proximity to the HK border. Easy to get Halal food.

Drivers
We cannot comment much about the drivers because we never really communicated with them, as they don't speak English. However, all of them helped us with loading and unloading the luggage, which was an absolutely relief. The driver at Guilin always had a pleasant smile.

Feedback
Restaurant bills and refunds have to be monitored more closely. The guideline average meal value does not usually match with restaurant bill or refund. Changes in itinerary by tour guides (outsourced by IslamiChina) due to any reason must always be fully discussed with the client and communicated with IslamiChina also by the guide. Halal Breakfast must be arranged, as there's hardly anything we can eat off the buffet. Since it's the first meal of a busy day, would be great to start off with a nice Halal meal.

Overall
We are glad that we chose IslamiChina to travel in China. All the tours were perfectly planned and well executed. Otherwise, we could only imagine ourselves being hungry throughout without finding proper Halal food or being able to communicate with the locals. Will definitely recommend all family and friends to pick IslamiChina.

Special Mention - Ms.Jennifer, Ms.Hanna & Ms.Cindy (Our favourites)

Mohamed Yousuf

 

 

 

Client Information

Name: Suhaimi  Nationality: Singapore

Itinerary: Tailor Made Xian Muslim Tour 5 Days

Time of Traveling: Mar 15 to Mar 19, 2018

Salam Hanna,

Just to let you know that we are back safely in Singapore.

Thought I just write in to complement you for the well-organized trip. Our group were very impressed with all the arrangement from hotel to the site seeing. All were very well organized and we truly enjoyed the stay in Xian.

Special mention must go to our guide Mr. Rock. He is truly friendly and spent time to explain Xian and China history and culture to us. His attention to details and our dietary and prayer needs are well appreciated. Considering that all of us in the group are above 60 years old, he was very very patience with us. We would appreciate if you can passed on our message to him that he was being truly awesome.

Best Regards and wassalam from all of us in Singapore.

Suhaimi