Testimonials from IslamiChina.com Customers
Client Information
Name: Sami Baaziz Nationality: Tunisia
Itinerary: Yangtze River Cruise Muslim Tour 14 Days
Time of Traveling: June 16 to 27, 2009
Salaam
i find this trip match interest that we travel with a Islamic agency and to meet with Islamic people and to see the Islamic monument and historic place of china for the guide i fond the guide of Xian the best one and the coach ; and the hotel in Beijing and Xian the best.
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Client Information
Name: Hilman Hadiansyah Nationality: Indonesia
Itinerary: Beijing Muslim Tour 5 Days
Time of Traveling: from May 27 to 31, 2009
Salam Johan,
How are you, hope everything running well.
Thank you for your hospitality and good services of Islami China Tour during in Beijing last May 2009. However, I'm honor to answer your question in order to improve our service to the client.
Your overall review on the trip: Excellent
Your communication with IslamiChina.com sales representative: Excellent
Your tour guide: Excellent
Your hotel: Excellent
Your coach: Excellent
Meals: Good (Good Overall, but on the last day May 31, we were promised that we will get b'fast on box, but what did we get? only bread with no topping on it, and it was not standard of breakfast on box)
Aspects that we need to improve: Confirmation with Tour Leader for every activity that might effect the comfort of the client or group.
Hope the above statement can be useful for the next group.
Client Information
Name: Mohammad Farooqui Nationality: USA
Itinerary: Beijing Muslim Tour 4 Days
Time of Traveling: Mar 19 to Mar 22, 2009
We thank ICT for arranging such a wonderful trip for us in Beijing. Everything for very nicely organized during our 4 days stay over there. In fact all credit goes to Mr.Musa who was all the time so kind and loving plus very knowledgeable. My family was really very much thank full to Mr.Musa for all his kindness for us. Your company is really so lucky to have such nice fellows like him. Thanks to ICT once again.
Client Information
Name: Suraya Nationality: Malaysia
Itinerary: Shanghai Suzhou Muslim Tour 4 Days
Time of Traveling: Apr 5 to 8, 2009
Salam Johan,
We had a fantastic time in Shanghai! It’s just too bad it is massively under construction and perhaps will again visit shanghai after the makeover by 2010. Loved the food especially the barbequed lamb on a stick.
About the pics, do you want the views or the people. Mind you that I am not a professional photographer and mostly they are the snap-n-shoot method.
If you are ok, here are some for you to sample.
Wassalam,
Suraya
Client Information
Name: Qasim Yunus Nationality: Saudi Arabia
Itinerary: Historic Beijing & the Great Wall Tour
Time of Traveling: April 03, 04, 2009
Walikum Assalam Johan,
How are you doing? I came from China yesterday and in addition to Shanghai also had the pleasure of visiting Hangzou.
The Beijing trip was fine, in fact I would say very good and enjoyable. Your website in particular made our stay very convenient with the list of Halal restaurants and masjids guiding us to our prayers and meals.
You are welcome to use my pictures but i use high resolution camera so it will take a long time for people accessing the website to download the pictures.
I appreciate your asking my feedback. Very positive sign for a business to ask for feedback and confirms your intent to serve with quality and not just to serve. My reviews are as follows:
The trips were well planned in timing and execution. The meals were very enjoyable and each restaurant was an enriching experience for us, the quality of food was good in taste and quantity. The guide is a very committed individual who looks after the interest of the customer and is very polite. We found him to be of very pleasing personality and we thoroughly enjoyed his company and would love to have him as our guide again. Improvement area for him are English speaking skills and recommend that he is accurate on some of the facts about the sites. For example, he mentioned that half to 1 billion people died while building and maintaining the great wall. Based on the internet and China sites about 2-3 million lost their lives in building and maintaining the great wall. I strongly recommend that all guides of your company should use the same facts and figures and they should be from websites approved by you. It would look very professional on the part of your company if the guide gives a small write-up each day about the sites visited that day. Further elaboration of these facts and explanation is then provided by the guide.
As a company you need to be very clear and what is and is not included in the tour. For example, great wall is good example. We had complete information about what is included in the cost and what we are missing. When we reached the wall we were so tired that we decided to go for the cable car at our cost. The same should be your standard for all the tour sites including the Summer palace etc.
Overall, we are very happy to have made the right choice of using your company. We will certainly recommend you to our friends traveling to China.
I hope the review was helpful. If you require any clarification please do contact me.
Wassalam.
Qasim
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Testimonials
